Value Your Car! Call 0800 689 3645

FAQ

Big Car Buyer is a trading name of NK MOTORS LTD. Company registration No 4013648

Following our valuation if you are happy and wish to proceed, our buyer will contact you and arrange a mutual appointment.

Once the price is agreed and the vehicle has been inspected we will make an electronic bank transfer payment into your account which will usually show in your account within a few minutes. Any outstanding finance settlement can also be cleared by us.

Yes, but if your settlement figure exceeds the valuation of your vehicle you will have to pay the difference. You can do this by Chaps Bank Transfer, Debit Card or Credit Card.  There is a charge on Credit Card transactions. Please ask for the charges before you use this method. We accept all major cards.

No

We always carry out an on-site inspection of a vehicle before we confirm the purchase. If we consider that its value is affected by any aspect of its history or condition, including any unusual feature or customisation, which was not disclosed to us when we gave the online valuation, the price that we offer for it will change from the online valuation.

We do not buy non-runners.

Only if your description differs at our inspection that you will be present at, so you will have an opportunity to discuss it with a buyer.

Our valuations are valid for a 14 day period.

Enter your vehicle’s registration number and mileage into our website with any additional info and our buyer will call you straight back with an offer or alternatively you can call him direct on 0800 689 3645.

Two forms of identification, please. One must be an original photo identity such as a passport. You must also provide a proof of address; accepted forms include a utility bill or council tax letter dated within the last 90 days. Please be sure they must match the name and address on the logbook. The valuation provided assumes you have 2 sets of keys for your vehicle unless you told us otherwise via the condition assessment. Please note if this is not the case and you only have one key for your vehicle the price we offer you after inspection may be reduced for this reason. It’s important that all service history and MOT certificates are with the vehicle. Bank details for an account in the name of the registered keeper. V5 Registration Certificate which must be registered in the name of the current keeper. If the V5 registration certificate is still in the owner’s maiden name, you will need to bring a copy of your marriage certificate. If the vehicle has any finance outstanding we will require a letter with the settlement figure from the finance company.

Usually not more than 30 minutes.

Yes once the funds have been transferred to your bank we will expect the vehicle to remain on site.